Terms of service

Terms & Conditions – Golden Premium Hair

These General Terms and Conditions of Use (“Terms”) are entered into by and between you and Golden Premium Hair (“Company”, “we”, “our”, or “us”). By accessing or using our website (the “Site”), you agree to be legally bound by these Terms.

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 1.⁠ ⁠Agreement to Terms

Your access to and use of the Site is subject to these Terms, our Privacy Policy, and all applicable laws and regulations.

By using this Site, you agree to:
• Comply with these Terms
• Follow all applicable laws
• Accept any updates made to these Terms

Golden Premium Hair reserves the right to modify these Terms at any time without prior notice. Continued use of the Site means you accept those changes.

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 2.⁠ ⁠Specific Terms

Certain sections of the Site may contain additional terms (“Specific Terms”). In case of conflict, those Specific Terms will prevail over these general Terms.

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 3.⁠ ⁠Discontinued Operation

Golden Premium Hair reserves the right, at any time and without notice, to:
• Suspend or terminate the Site
• Remove products or services
• Terminate user accounts for violations

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 4.⁠ ⁠Eligibility

You must be at least 13 years old to use this Site.
If you are under 18, you must have permission from a parent or guardian.

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 5.⁠ ⁠Content Ownership

All content on the Site including:
• Images
• Videos
• Logos
• Text
• Product descriptions

(collectively “Content”) is owned by Golden Premium Hair or its partners and is protected by intellectual property laws.

You may NOT:
• Copy or reproduce content
• Resell or exploit content
• Use our branding without permission

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 6.⁠ ⁠Content Accuracy

We strive to ensure accuracy, but Content may:
• Contain errors
• Be outdated
• Be modified at any time without notice

Content is provided for informational purposes only.

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 7.⁠ ⁠Intellectual Property Claims

If you believe your intellectual property rights are violated, please contact us with:
• Your contact details
• Description of the copyrighted work
• Proof of ownership

📧 Email: support@goldenpremiumhair.com

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 8.⁠ ⁠User Submissions

You agree NOT to post or upload content that is:
• Illegal, abusive, or harmful
• Fraudulent or misleading
• Infringing on rights

Golden Premium Hair reserves the right to remove such content and take appropriate action.

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 9.⁠ ⁠Use of Submitted Content

Any content you submit (reviews, photos, messages) may be used by Golden Premium Hair for:
• Marketing
• Promotion
• Business operations

This content will be considered non-confidential and non-proprietary.

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10.⁠ ⁠Third-Party Links

Our Site may contain links to third-party websites.
We are NOT responsible for:
• Their content
• Their policies
• Their security

You access them at your own risk.

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11.⁠ ⁠Disclaimer

All content and services are provided “as is” without warranties of any kind.

We do not guarantee:
• The Site will be error-free
• Products will meet all expectations
• Continuous availability

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12.⁠ ⁠Limitation of Liability

Golden Premium Hair shall NOT be liable for:
• Indirect or consequential damages
• Loss of profit or business
• Data loss

Maximum liability = amount paid for the product

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13.⁠ ⁠Products & Services Disclaimer

We do not guarantee results from:
• Hair products
• Wigs or extensions

Customer results may vary.

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14.⁠ ⁠Security

While we take reasonable steps to protect your data, we cannot guarantee full protection from unauthorized access.

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15.⁠ ⁠Indemnification

You agree to defend and hold harmless Golden Premium Hair from any claims arising from:
• Your misuse of the Site
• Violation of these Terms

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16.⁠ ⁠Accounts

You are responsible for:
• Keeping your login secure
• All activity under your account

Unauthorized use must be reported immediately.

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17.⁠ ⁠Prohibited Use

You may NOT:
• Hack or attempt to access restricted areas
• Use bots or automated tools
• Overload the Site

Violations may result in account termination.

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18.⁠ ⁠Shipping & Returns
• Customers are charged shipping once only (including returns where applicable)
• No restocking fees will be charged
• Return shipping costs may be communicated in advance
• Products must be returned unused and in original packaging

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19.⁠ ⁠Governing Law

These Terms are governed by the laws of:
• Quebec, Canada
• Cameroon (for African operations)

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20.⁠ ⁠Contact Information

Golden Premium Hair
📍 Address: 1180 Rue de Bleury, Montreal, QC, Canada
📞 Phone: +1 438-435-2386
📧 Email: support@goldenpremiumhair.com